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procedures.",{"_key":392,"_type":389,"description":393},"404d37468532","DMAIC is an acronym for Define, Measure, Analyze, Improve, Control, and is rarely a linear process.",{"_key":395,"_type":389,"description":396},"f33e96cac61b","Each DMAIC phase plays a critical role in the project management process; sometimes more than once.",{"_key":398,"_type":191,"asset":49,"blockquoteStylized":49,"children":399,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"markDefs":404,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":405},"624d99e1e4b9",[400],{"_key":401,"_type":195,"marks":402,"text":403},"e87910bfab33",[],"So When Do You Use 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Take a step back to establish the magnitude of the problem, whom it impacts, at what frequency it occurs, and the conditions in which it arises.",[],{"_key":604,"_type":191,"asset":49,"blockquoteStylized":49,"children":605,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"markDefs":610,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":199},"d164f883d502",[606],{"_key":607,"_type":195,"marks":608,"text":609},"539eb10c72c40",[],"Consider using the following questions to develop a clear direction for your project:",[],{"_key":612,"_type":191,"asset":49,"blockquoteStylized":49,"children":613,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"level":57,"listItem":474,"markDefs":618,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":199},"004fdcad7074",[614],{"_key":615,"_type":195,"marks":616,"text":617},"c992010d7e310",[],"Who is the customer?",[],{"_key":620,"_type":191,"asset":49,"blockquoteStylized":49,"children":621,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"level":57,"listItem":474,"markDefs":626,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":199},"ef20e5b3a359",[622],{"_key":623,"_type":195,"marks":624,"text":625},"d7a85f9739100",[],"What is important to the customer?",[],{"_key":628,"_type":191,"asset":49,"blockquoteStylized":49,"children":629,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"level":57,"listItem":474,"markDefs":634,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":199},"2fe9d534e475",[630],{"_key":631,"_type":195,"marks":632,"text":633},"30e42326e4b10",[],"Why are we working on this project?",[],{"_key":636,"_type":191,"asset":49,"blockquoteStylized":49,"children":637,"image":49,"internalButtonPath":49,"internalImageLinkPath":49,"keyTakeaways":49,"level":57,"listItem":474,"markDefs":642,"muxVideo":49,"placeholderURL":49,"posterImage":49,"style":199},"882fec53398e",[638],{"_key":639,"_type":195,"marks":640,"text":641},"965ceb89d2520",[],"What is the scope of this project? 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